Atención al cliente

Assistance for your memories

We guarantee the authenticity of every natural element encapsulated and assist you in personalizing your most cherished pieces.

Dudas comunes

Clarity in Answers

Everything you need to know about the certified origin of our sands, waters, and the care of your watches.

Autenticity

Shipping and deadlines

Care of Jewels

Each natural element comes with a certificate of origin that outlines the exact coordinates of its responsible collection.

Custom collars require between three and five days of artisanal preparation before being shipped with tracking.

Our watches and capsules are splash-resistant, but we recommend avoiding immersion to preserve the components.

Atención Directa

Write to us directly

Tell us what place you want to immortalize or check the status of your custom delivery. We will respond in less than 24 business hours.